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FAQ/CONTACTFrequently Asked Questions and Inquiries
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- Frequently Asked Questions and Inquiries
We have compiled a list of frequently asked questions from customers, so please take a look before contacting us.
※If you have any questions about the organization, please contact the following e-mail address.
Inquiries from domestic organizations: <crc@drhm.jp>
Inquiry from overseas (inbound) organizations: <grc@drhm.jp>
About Restaurant and Lounge
- Tell me about the restaurant business hours.
1st floor restaurant Locavore
Breakfast 7:00～9:30 (Last in 9:00)
Dinner from 17:30 to 21:00 (Last in 20:30)※The venue and business hours are subject to change due to circumstances.
- Can I reserve a table for the restaurant?
You can't make a reservation.
- Is the lounge charged?
It is included in the room price, and guests can use it at no extra charge.
Others
- Do you have vending machines?
It is on the right after the passage next to the elevator on the first floor.
- Is there a convenience store nearby?
Seven-Eleven is about 3 minutes by car.
- Is there a restaurant nearby?
There are not many places near the hotel. There is a restaurant in Inawashiro-cho, which is about 20 minutes by car.
- Please tell me the tourist information on rainy days.
The Morohashi Museum of Modern Art is a 3-minute walk from the hotel.
- Where's the smoking area?
It's on the second floor.
- Can you see the stars?
On a clear day, you can see the stars from outside the museum.
- Can you make fireworks?
Fireworks are prohibited in the national park.
- Do you have Wi-Fi?
Wi-Fi is free of charge.
※Accor members can use high-speed communication.
※Member registration is free of charge, so please register by all means.
※You can use it even if you enter your email address without registering as a member.- Do you have a microwave oven?
It is available on the second floor.
- Can I take a day trip bath?
Day-trip bathing is not available.
- Is the dark blue room wear a yukata?
The dark blue room in the guest room is a yukata.
- Can I adjust the air conditioning in the room?
Air conditioning is adjusted collectively throughout the building. The air volume can be adjusted for each room.
- Where's the public bath?
It is at the end of the passage between the elevator on the first floor and the front desk.
- How old can a child take a bath in the opposite sex bath?
You can use the public bath for the opposite sex up to elementary school students (6 years old).
- When is the best time for autumn leaves?
The Urabandai area is best seen from late October to early November.
- Is there a pick-up service?
Please use a local bus (Aizu Bus / About 30 minutes) from Inawashiro Station.
※Please check the timetable here.- Could you tell me the tourist information around the hotel?
①About an 8-minute walk to Goshiki-numa (Bishamon-numa)
The one-way walk of Goshiki-numa is about 30 minutes per hour.
Please use Mercure Urabandai Resort & Spa ⇔ Urabandai Takaharu Station when using one-way bus.②About a 10-minute walk to the Morohashi Museum of Modern Art (about 3-minute walk from the parking lot)
③Facilities for children to play (Hotel recommended)
〇 Matsubara Campsite: 0241-33-2929
For more information, please click here.
〇 Sweet whisper activity: 0241-23-9018
For more information, please click here.