![Mercure Urabandai Resort & Spa [Official]| Mercure Urabandai Resort & Spa](https://mercure-urabandai-resortandspa.jp/en/wp/wp-content/uploads/2023/10/Mrecure_urabandai.svg)
FAQ/CONTACTFrequently Asked Questions and Inquiries
- TOP
- Frequently Asked Questions and Inquiries
We have compiled a list of frequently asked questions from customers, so please take a look before contacting us.
※For inquiries about the organization, please contact the following e-mail address.
Inquiries from domestic organizations: <crc@drhm.jp>
Inquiries from overseas (inbound) organizations: <grc@drhm.jp>
About Restaurant & Lounge
- Could you tell me about restaurant opening hours?
1st floor restaurant Locavore
Breakfast 7:00～9:30 (Last in 9:00)
Dinner from 17:30 to 21:00 (Last in 20:30)※The venue and business hours may be changed depending on circumstances.
- Can I reserve a table at the restaurant?
You can't make a reservation.
- Is there a charge for the lounge?
It is included in the accommodation fee, and guests can use it at no additional charge.
Other
- Do you have vending machines?
It is on the right after the passage next to the elevator on the first floor.
- Is there a convenience store nearby?
Seven-Eleven is about 3 minutes by car.
- Is there a restaurant nearby?
There are not many places near the hotel. There is a restaurant in Inawashiro-cho, which is about 20 minutes by car.
- Could you tell me the tourist information on rainy days?
We recommend the Morohashi Museum of Modern Art, a 3-minute walk from the hotel.
- Where's the smoking area?
It's on the second floor.
- Can you see the stars?
On a sunny day, you can see the stars from outside the museum.
- Can I have fireworks?
Fireworks are prohibited in the national park.
- Do you have Wi-Fi?
Wi-Fi is available for free.
※Accor members can use high-speed communication.
※Member registration is free, so please register by all means.
※You can use it even if you enter your email address without registering as a member.- Do you have a microwave oven?
It is available on the second floor.
- Can I use a day trip bathing?
Day trip bathing is not available.
- Is the dark blue room clothes a yukata?
The dark blue room in the guest room is a yukata.
- Can I adjust the air conditioning in the room?
Air conditioning is adjusted in the entire building. The air volume can be adjusted for each room.
- Where's the public bath?
It is located at the end of the passage between the elevator on the first floor and the front desk.
- How old can a child take a bath in a public bath of the opposite sex?
You can use the public bath of the opposite sex up to elementary school students (6 years old).
- When is the best time for autumn leaves?
The best time to see the Urabandai area is from late October to early November.
- Do you have a pick-up?
Please use a route bus (Aizu Bus / about 30 minutes) from Inawashiro Station.
※Please check the timetable here.- Could you tell me the tourist information around the hotel?
①It takes about 8 minutes on foot to Goshiki-numa (Bishamon-numa)
Goshiki-numa walk one way is about 30 minutes per hour
When using one-way bus, please use Mercure Urabandai Resort & Spa ⇔ Urabandai Takaharu Station.②About a 10-minute walk to the Morohashi Museum of Modern Art (about 3 minutes after crossing the parking lot)
③Facilities where children can play (hotel recommended)
〇 Matsubara Campsite: 0241-33-2929
For more information, please click here.
〇 Sweeping activity: 0241-23-9018
For more information, please click here.